Customer support, consulting,
and business administration
for your brand.

WORK WITH ME

Administrative Management

Scheduling, calendar management, contract generation, invoicing and more.
Make your day-to-day tasks our job.

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Customer Support

Phone and email support for your customer or client needs. First line of inquiry, order resolutions, general FAQs and more.
Flexible hours tailored to your business needs.

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Strategy & Process Consulting

Process and SOP creation, customer strategy alignment and technology stack evaluation and advisory.
A la carte and ongoing service options.

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Virtual Customer
Support

Your customers in trusted hands.

Customer & business success

A high-touch personalized approach to customer service and client management, we’ll help your brand develop customer evangelists with every interaction they have with your brand.

Flexible support packages

With minimums at just 12 hours/month, I can help manage first response inquires, regular customer resolutions, support major product launches or provide coverage for your busiest times.


Administrative
Management

Fill in the gaps of your day-to-day.

Behind on invoicing? Chasing down contracts? Need some extra help getting organized so you can focus on prepping for meetings or developing product? Administrative management can fill in the gaps with just a few hours a week, freeing up your time to focus on the big picture.

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Strategy & Process Consulting

Take your business to the next level.

Strategy Alignment

From keeping recurring customers to expanding your client spend, it can be overwhelming to figure out what’s next for you and your customers. Offering a la carte strategy services, we can focus on one aspect of your business, or the entire brand.

Technology Review

Overwhelmed with spreadsheets and email? Not sure what tech stack makes sense for you? One-time audits will offer comprehensive recommendations for your business to improve internal and external operations with technology that fits within your budget.

Document & SOP Generation

Need help building out documentation for your internal operations? FAQs for customers? A refund policy? Document creation can help build your internal resources that prepare you for new hires and future growth.